Your business requires powerful and cost-effective telecommunications services to communicate with customers, to deliver customer service, to enable collaboration, to provide mobility, and to manage the flow of your mission-critical data. Your company constantly needs ever more bandwidth to support mobile access, voice, video, and data services. GEN5’s close relationships with the national and regional carriers provides us with the access and information needed to make certain you’re getting the best services at the best price possible.
Along with the wide variety of other telecom services we deliver, GEN5 provides four key services that generate incredible immediate value for our clients:
- Telecommunications Project Enablement
- Telecom Expense Management (TEM)
- Concierge Invoice & Payment Management
- Telecommunications Acquisition & Bid Management
1. Telecommunications Project Enablement
GEN5 works directly with our client's telecommunications carrier to deliver project enablement for complex, high value, high risk telecom projects. Our team of telecom project experts deliver every telecommunication project on time, on budget and in line with your expectations. We provide unparalleled levels of of customer satisfaction by assuming the role of customer advocate, wherein we drive project outcomes as an extension of our clients team-freeing your staff to focus elsewhere on delivering strategic value for your company. GEN5 will deliver Rapid Results™ By dramatically reducing overall life-cycle duration, costs, and risk for highly visible telecom projects. Because we partner with all the mayor carriers, we are able to facilitate outcomes that are simply unattainable with other firms. You can count on us to manage your telecom projects and processes from cradle to grave to ensure that you don't experience cost overruns, carrier/supplier delays or missed deadlines, duplicate billings, redundant services, gaps in service, or even project cancellations.
2. Telecom Expense Management (TEM)
Every telecom project should begin with an audit and assessment of current services and expenses. This is an essential function, necessary to have a complete and accurate snapshot of your current telecom cost and services. GEN5's TEM service is the best, most thorough, and most accurate available anywhere, at any price. We drill down deep into your invoices, CSR's, Payment history and other data to provide a 360-degree view and 100% complete and accurate picture of your current services and cost.
Most companies in this space charge a percentage of saving along with various other fees. This leaves you paying the them month after month, year after year, for any savings they identified. As is the case for with all of your service offerings, GEN5 brings far greater value. We are a pure-play consultancy. As such, we charge a flat fee for smaller engagements, or a preestablished monthly fee for larger engagements that ends when our contracted work ends. No ongoing payments. No unpredictable fee structures. We complete our work, and we're done unless and until you wish to engage with us again for other work. Our clients are consistently delighted with the results, with the short turnaround time, and with the typically dramatic savings they quickly realize.
3. Concierge Invoice & Payment Management
Many clients struggle to rationalize their monthly telecom invoices. they often find it difficult to manage payment to multiple carriers. To make matters worse, they're often not sure they're paying the correct amounts, or whether they are receiving the services they are paying for. Even worse yet, a missed or incorrect payment could result in in service interruptions and costly, confusing interactions with telecom carriers to restore those services.
GEN5 provides a variety of invoice and payment management solutions that can be custom-tailored to fit your precise needs. We'll do the heavy-lifting required to establish exactly what your services should be, what those services should cost, and what you should be paying each vendor each month. You make one simple payment to us each month, and we do the rest. There's no easier or more cost-effective way to manage your telecom expenses. Call us today. We'll show you how we can deliver substantial savings in telecom expenses through our invoice and payment management solution offerings.
4. Telecommunications Acquisition & Bid Management
GEN5's telecom industry acquisition management experts will provide the leadership and "get it done" approaches to help you with end to end management of complex, high risk bid processes. We'll write the RFx documents and manage the entire process from inception to vendor services selection and final negotiations. You'll benefit from the depth and breadth of our telecom experience and the subsequent predictability of the acquisition processes. Perhaps most importantly, you'll benefit from having GEN5 in your corner driving the acquisition process on your behalf-100% focused on your requirements.
Technologies & Services we support include: Cloud Carriers, Voice / SIP / Hosted Carriers, Cloud Services, Voice / SIP / Hosted Services, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS), Desktop as a Service (DaaS), SD-WAN, Security, Colocation, Migration, Voice, Cable, MPLS / Fiber / Internet, Conferencing, Mobility / Wireless, Wireline, Call Center.